
09:45
Portland, OR - 79, not too bad today.

09:48
Michigan 91

09:49
Hi! Central Texas - 102! Hot!

09:55
Current 83° in central Connecticut. Feels like 95 though.

09:55
I am joining from Las Vegas Nevada. We ae at a cool 111 right now.

09:56
Charleston, SC - only 90

09:56
I am in beautiful Ruidoso, NM where it is 84

09:57
Southern Illinois where it is 98

09:59
Coopersburg, PA 89

10:01
From the shores of beautiful Lake Michigan on the sunset side of Michigan. Current temp is 80.

17:52
When I launch the menti in just a bit, if some of you wouldn't mind putting in some examples to get folks going, we'd appreciate it :)

19:23
@ Debbie - add the new instructor to the existing course

20:39
I just copy content over for new instructor if requested since at my institution the new faculty usually need Canvas training

20:48
menti.com

20:54
Code: 1189-4183

21:05
1189-4183

25:45
Surprised about general how-to questions

26:00
https://status.instructure.com/

26:55
Contacting Support vs. CSM:https://docs.google.com/document/d/17bu4-WVkXwDveJKzOd3italYP7lJ4TkMFdQmzMlIvBo/edit

30:50
Support Best Practices: https://docs.google.com/document/d/1HkHfJmCzuBNWbf5ks5tJ08V6_V0iQXFsBTzYn99C2yw/edit?usp=sharing

38:53
https://adminconsole.canvaslms.com

39:08
^^But only designated Field Admins will be able to login!

39:13
Please remember to post any questions in the Q&A

39:28
If you are a Field Admin, you will first need to be logged into Canvas and then open https://adminconsole.canvaslms.com

40:31
Great information, extremely helpful. Thank you for all of your help. Which feature do you find educators requesting to have support with the most over the past year?

43:37
@Hello, you can see your common ticket case drivers in the Case Dashboard and/or Reports tab in the Field Admin Console. I will also share a bit more on this later!

44:01
Thank you

56:54
Canvas Requirements: https://community.canvaslms.com/t5/Canvas-Basics-Guide/What-are-the-browser-and-computer-requirements-for-Instructure/ta-p/66Top Support Case Drivers Videos: https://docs.google.com/presentation/d/1_YRUBrYbyuB3GFa3IiohSrvMV2Q4v87RvLCxoYA_4j4/edit#slide=id.g5a941b3e2f_2_81

57:03
Here is a question in Q&A that would be helpful to answer live: “Do exchanges in the Chatter tab get pushed to the student as updates, or are those just messages between a field admin and Canvas support?”

01:03:36
For the above question about chatter notification, we can send it in the follow-up.

01:03:46
Canvas Requirements: https://community.canvaslms.com/t5/Canvas-Basics-Guide/What-are-the-browser-and-computer-requirements-for-Instructure/ta-p/66

01:03:47
PSHE Hub: https://community.canvaslms.com/t5/Global-Priority-Services-Hub/bg-p/psAugust 25 Webinar Registration Link: https://www.eventbrite.com/e/canvas-webinar-data-canvas-using-data-to-drive-decision-making-tickets-385877689557

01:04:21
Thank you!!!

01:04:22
Thank you

01:04:23
Thank you

01:04:38
Thank you for all of your help. Amazing presentation, with an amazing team

01:04:43
Thank you!🙂