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PSG | Impact - EMEA/NORAM - Shared screen with speaker view
Kimberly Bavis
18:28
Hi everyone! I’m Kim Bavis, I’m an instructional designer at the University of Virginia.
Jai Owen
18:32
Good afternoon all, Jai Owen - Digital Support Assistant at BCTG in UK
Garrett Collins
18:32
I am sorry yI have a conflicting meeting in 6… but I will joyful watch the recording.
Janine McBee
19:02
Loved the music.
Angel Mootispaw
19:20
Yes
Jesse Davis
19:20
yup!
Janine McBee
19:22
yes
Dana Matthews
19:23
yes
Ed Finney
19:24
yes
Jai Owen
19:24
Yes
Monica Dancel
20:57
Thanks Laura! Yes please post your Impact Questions in the Q & A. Will try to answer them as we go!
Monica Dancel
30:05
The Support Center is completely customizable and is a great way to get ahead of FAQs and reduce support load.
Monica Dancel
30:26
It is also role-specific and context sensitive
Monica Dancel
35:52
You can also get real-time feedback on any message or support article - with both the thumbs and thumbs down but also with free response - to make sure the communication is really clear and helpful to your end users. And your students and faculty will be super grateful to see that their feedback is taken into account.
Jesse Davis
37:02
can you add a sys tray message to any screen in canvas? Can you use sys tray messages inside 3rd party tool iframes?
Monica Dancel
37:52
Good question Jesse - there are some LTI pages that we can put a systray message on. It really depends on how the LTI launches in Canvas.
pamelaimperato
38:16
Do you have a index of "out of the box" messages that can be viewed?
Monica Dancel
39:03
Hi Pamela - do you mean the out of the box articles from Canvas?
pamelaimperato
39:22
Messages
Monica Dancel
39:41
Jesse - Zoom is the kind of LTI that works for the systray message
Nirisha Garimella
39:44
Monica: Pamela may mean campaigns
Jesse Davis
39:55
Thank you this is great!
Monica Dancel
40:01
i.e. it opens in a full window within in Canvas
Monica Dancel
40:13
Thanks NIrisha
Monica Dancel
41:15
Ah I think I know what you mean Pamela - we do provide out of the box Campaign Templates that contain messages and support articles. This is listed within the dashboard, but if you’d like a list, I’m sure we can get you this!
pamelaimperato
41:42
Excellent - thanks
Monica Dancel
42:15
Sure thing! Great question - and the templates are really helpful because they are pre-packaged messages that are ready to go - or you can edit them to make them sound more like your institution's voice
Laura Slootmaeckers
42:48
Love to see the interactions so far! Just a little reminder to post your questions in the Q&A section of this zoom webinar. Makes it a little easier for us to keep track of what has been addressed.
Cole Groom (Impact)
44:07
https://www.eesysoft.com/campaign-templates/
Monica Dancel
51:14
Campaigns are a great way to see the impact of all your efforts on the adoption of a particular tool or a behavior change. You can track the effect of things you do with Impact, but also emails, training sessions, webinars, etc.
Jesse Davis
51:36
can you track any LTI usage? at least click on the links?
Monica Dancel
52:36
Definitely the links, but whether or not it actually measures the LTI launch depends again on how the LTI opens
Jesse Davis
53:12
Thank you!
Cole Groom (Impact)
55:15
@Thom, No unfortunately you cannot track an individual students usage across multiple courses. With the Canvas Course Reports you can track an Individuals usage inside of that 1 selected course.
Janine McBee
01:01:33
Greatness.
Angel Mootispaw
01:01:58
I have to head to another meeting, I look forward to the recording!
Monica Dancel
01:03:53
https://www.eesysoft.com/universe/
Monica Dancel
01:05:55
We do have schools who let other departments outside of the LMS/IT teams request messages
Amir Deravi (Instructional Technologist)
01:06:07
does impact show up and the ipad and phone apps?
Monica Dancel
01:06:48
Currently Impact isn’t integrated with the Canvas app, but it does show on the web browsers on phones, iPads, etc.
Jesse Davis
01:06:55
Is it possible to automate sending adoption reports on a daily, weekly or monthly basis via email? For example, a Dean that would want a adoption report of the gradebook for a sub account in canvas?
Monica Dancel
01:08:36
@Jesse - Not yet, but this is currently a feature request. However, you can give Deans permission to only see certain parts of the dashboard with our new Feature Permissions
Jesse Davis
01:09:31
thank you
Monica Dancel
01:10:09
No problem! I like the way you think Jesse - definitely things we are also thinking about!
Kimberly Bavis
01:11:06
Thank you! It’d be interesting to be able to show professors how using the tools would impact their course participation
Monica Dancel
01:12:26
Yes definitely @Kimberly
Danielle Couture
01:12:51
Thank you very much!
Jesse Davis
01:13:23
This was very great thank you all!!!
Kathy Bentley, VAIGS
01:13:23
Thank you!
Monica Dancel
01:13:45
Thank you all for joining us! :)
Kimberly Bavis
01:14:09
Thank you!